Thank you for choosing Rocky Mountain Peptides! We are delighted to offer you fast and reliable shipping services for your orders. Please find below essential details about our shipping process to ensure a smooth and efficient delivery experience.
1. Order Processing:
All orders are processed promptly and shipped on the next business day, Monday through Friday. We do not ship on Saturdays, Sundays, or major public holidays. If you place an order during the weekend or on a holiday, it will be processed on the following business day.
2. Shipping Method:
We utilize USPS Priority Mail for all of our shipments. USPS Priority Mail is known for its fast delivery and reliable service, ensuring that you receive your package in a timely manner.
3. Insurance:
We offer insured shipping for an extra fee. Uninsured shipments are not eligible for replacement or refund. USPS insurance covers lost or damaged shipments, but does not cover stolen packages.
4. Estimated Delivery Time:
Once your order is shipped, the estimated delivery time is typically 2-3 business days for domestic orders within the United States. Please note that delivery times may vary based on your location and unforeseen circumstances beyond our control.
5. Tracking Your Order:
After your order is processed and shipped, you will receive a shipping confirmation email containing your USPS tracking number. You can use this tracking number to monitor the status of your package and get real-time updates on its whereabouts. If you do not see this email, check your spam folder.
6. Pre-Orders:
For pre-ordered items, we will ship them on the next business day once they become available in stock. This means that if you place an order for a pre-ordered product and it arrives in our inventory today, it will be shipped to you on the following business day. More information can be found here- https://www.rmpeptides.com/pre-orders/
7. Discreet Shipping:
We respect your privacy, and our shipping is handled with utmost discretion. Your orders will be packaged and labeled discreetly, with no explicit references to the product inside. Rest assured that your privacy is our priority.
8. Order Status and Support:
If you have any questions or concerns regarding your order's status or need assistance with anything related to shipping, our customer support team is here to help. Please reach out to us via info@rmpeptides.com so that we can provide you with the necessary support and information.
We take great care in ensuring that your orders are delivered accurately and on time. However, please be aware that unexpected delays or issues with USPS may occur on rare occasions, which are beyond our control. If you encounter any problems with your shipment, please don't hesitate to contact us, and we will do our best to resolve the matter promptly.