Privacy Policy

This Privacy Policy explains how Rocky Mountain Peptides (“we,” “our,” or “us”) collects, uses and shares personal information when you visit rmpeptides.com, create an account, place an order, join RMP Rewards or sign up for our emails.

Questions about this policy can be sent to info@rmpeptides.com.

This policy applies to personal information collected when you browse the site, create an account, place an order, contact us, or join our email list or rewards program. By using the site, you agree to this policy. If you do not agree, please do not use the site.

Information you give us:

• Account details: name, email address and password
• Order details: name, shipping and billing address, email address, phone number and the items you order
• Payment confirmation details from the third-party payment app you choose. We see the confirmation (such as the payer name and amount), but we never receive your bank or card numbers
• Messages you send us through email or our contact form
• Email sign-up details and any preferences you share
• Rewards and referral activity, such as points earned and referral links used

Information collected automatically:

• Device and browser information, IP address and approximate location
• Pages viewed, products added to cart and how you arrived at our site
• Cookies and similar technologies (see Section 4)

Information from others:

• Payment confirmations from the payment provider you use
• Delivery and tracking updates from shipping carriers
• Referral details when you use or share a referral link

• Process, ship and track your orders, and match your payment to your order
• Run your account, RMP Rewards and referrals
• Send order, payment and shipping emails
• Send marketing emails if you subscribe (you can unsubscribe at any time)
• Answer your questions and provide customer support
• Keep our site secure and prevent fraud and spam
• Understand how our site is used so we can improve it
• Comply with legal obligations and enforce our Terms & Conditions, including our age and research-use requirements

We use cookies and browser storage to keep your cart and sign-in working, remember your preferences and age confirmation, protect the site, measure traffic and support our email sign-up and rewards features.

You can block or delete cookies in your browser settings. Some parts of the site, such as the cart and checkout, may not work without them. Our site does not currently respond to “Do Not Track” browser signals.

Some of these technologies are provided by third parties, which may collect information about your online activities over time and across different websites.

We do not sell your personal information. We share it only with service providers who help us run the store, and only as needed for them to do that work. These include:

• Payment processors and payment apps, to process and confirm your payment
• Shipping carriers, to deliver your order and provide tracking
• Email and newsletter providers, to send order updates and, if you sign up, marketing emails
• Our ecommerce platform, which hosts our store, customer accounts and checkout
• Rewards and referral program providers, to track points and referrals
• Analytics and security providers, to understand site traffic and protect against fraud and spam

We may also disclose information when required by law, to protect our rights or the safety of others, or as part of a sale or transfer of our business.

We send marketing emails if you sign up. If you add items to your cart or start checking out without finishing, we may also email you a reminder about it. Every email includes an unsubscribe link, or you can email info@rmpeptides.com. After you unsubscribe, your marketing data is deleted or anonymized within a reasonable time. You will still receive emails about orders you place.

We keep order and payment records as long as needed for business, tax and legal purposes. Account information is kept until you ask us to delete your account. Marketing data is kept until you unsubscribe.

We use reasonable technical and organizational measures to protect your information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security. We will never ask for your password by email.

Our site may link to other websites, such as payment apps. We are not responsible for their privacy practices, so please review their policies separately.

You can update your account details at any time by signing in. You can also ask us to:

• Give you a copy of the personal information we hold about you
• Correct information that is wrong or incomplete
• Delete your information, subject to records we must keep by law
• Stop sending you marketing emails

Depending on where you live, applicable privacy laws may give you additional rights, such as the right to data portability, to restrict or object to processing, or to withdraw consent. We will not treat you differently for exercising your rights. To make a request, email info@rmpeptides.com. We may need to verify your identity first, and we will respond within the time the law requires.

You may also have the right to file a complaint with your local data protection authority.

This site is intended only for adults 21 and older. We do not knowingly collect personal information from anyone under 21. If we learn that we have, we will delete it.

We are based in the United States, and your information is stored and processed in the United States. If you visit from outside the US, your information will be transferred to the US. Where the law requires, we use appropriate safeguards for these transfers.

We may update this policy from time to time. Changes will be posted on this page with a new “Last updated” date, and where the law requires, we will give additional notice.

Questions about this policy or your information:

Rocky Mountain Peptides
info@rmpeptides.com